Refund Policy

Cancellation & Refunds

Refund requests are reviewed on a case-by-case basis. To request a cancellation or refund, please contact us via feedback@saferoutent.com or our customer care line before your scheduled departure.

Rescheduling Policy

If you need to change your travel date or time, the following fees apply:

All rescheduling requests must be submitted via feedback@saferoutent.com or the customer care line.

No-Show Policy

Passengers must arrive at the terminal at least 30 minutes before departure. Seats may be reassigned 5 minutes before departure if unoccupied. No refund is provided for no-shows.